FAQ
Production time for made to order pieces may take between 1-3 weeks. We thank-you for your patience and understanding, Trust us, your YCL treasures will be worth the wait!
PRODUCTION TIME
You can check what category a piece falls under under the description on each product page.
READY MADE: These pieces are hand made with love, and are in stock, therefore they will ship within 1-3 business days.
MADE TO ORDER: All Made to Order YCL Jewels pieces are hand-crafted in YCL's Gold Coast studio, Australia, therefore they will ship within 1-3 weeks.
NOTE: If a ready-made piece is ordered with a made-to-order piece, the wait time will be 1-3 weeks.
Made to order pieces are not machine made, and instead is handmade with love and care. As each item is individually crafted they may have natural elements, colourings and characteristics from Fabienne's tools, craftsmanship and soldering techniques. This gives each piece a uniqueness, and does not affect how the your YCL piece wears. All crystals differ slightly as they are natural gifts from our Earth.
MATERIALS USED
Our treasures are available in 3 different types of metal, all 3 of which require different care to ensure longevity of your piece. To see what metal your treasure falls under check the information & description, available on each each product page.
14k Gold Fill: Gold Fill is not plated jewellery, indicates jewellery with a thick layer of 14k solid gold, that has been bonded with another metal, usually copper or brass. When cared for correctly, due to the thick solid gold layer, 14k gold fill, unlike gold plating, will last as long as, & will wear exactly like solid gold.
Sterling Silver: Our silver pieces are made with 0.925 Sterling Silver, which is solid silver mixed with another metal.
18k Gold Micron: Micron fill is one of the highest forms of 'plating', it indicates jewellery with a heavy 3-micron layer of 18k solid gold, that has been layered over sterling silver.
CARING FOR YOUR TREASURES
14k Gold Fill: Will wear exactly the same as solid gold, can be worn in the ocean, shower etc & will not tarnish. It's best to keep your pieces away from harsh chemicals, chlorines, and perfumes, as this will take it's toll on your precious jewels. To keep your pieces shiny and clean, gently wipe over with a jewellery cleaning cloth every so often. Our little tip is to also hang fine necklaces and bracelets, when not wearing, to avoid tangling.
18k Gold Micron: Micron durability will depend on the care you take with your treasures. To ensure longevity of your micron fill treasures we suggest not wearing your micron fill pieces in the shower, ocean etc, & recommend trying to avoid moist & acidic environments where possible.
SIZING
Necklaces & Chokers
The chain used within YCL designs is a 1.3mm fine chain, and the crystals measure 2-3mm.
Our sizing is based on the top to tail of the necklace, when laid out flat. All necklaces also include a 2.5cm-3cm extender chain, that can adjust the necklace to your liking.
Rings
YCL Jewels use & list both the US (number) and UK/AU (letter) sizing. Please note this is simply a guide, to most accurately measure your ring size visit your local jeweller and they will measure your size, for free too!
Extra Small - 5 - K
Small - 6 - L
Medium - 7 - N 1/2
Large - 8 - P 1/2
PRE-ORDER
If you have purchased a treasure that is for pre-order please note these can take between 2-5 weeks to arrive. If you would like more information feel free to contact us on info@yclkewels.com
PACKAGING
To lessen our carbon footprint, when multiple treasures are purchased, each piece will be safely housed in an individual, YCL branded pouch & placed in one box (along with a few other goodies we gift to you). If you do require more boxes, please indicate this in the notes section at checkout.
PRICING
All prices on our website are in Australian dollars (AUD).