Standard Shipping: Free for orders over $150; $7.95 for orders under $150.

Express Shipping: $4.95 for orders over $150; $9.95 for orders under $150.

Arrival times: EXPRESS shipping will arrive within 1-3 days and standard shipping within 2-8 days.

International orders are shipping via Australia Post Express or DHL Express, and come with tracking and signature on delivery. Please note we cannot ship to we cannot ship to APO or FPO addresses.

New Zealand: $12 AUD shipping or free over $200. Delivery in 2-5 business days.

USA & Canada: Free over $400; $20 AUD shipping for orders under. Delivery in 5-9 business days.

UK & Ireland: Free over $400; $30 AUD shipping for orders under. Delivery in 4-10 business days.

Europe: Free over $400; $35 AUD shipping for orders under. Delivery in 5-14 business days.

Asia: Free over $400; $25 AUD shipping for orders under. Delivery in 3-9 business days.

Pacific Islands: Free over $400; $30 AUD shipping for orders under. Delivery in 5-14 business days.

French Polynesia: $62 AUD shipping, no free option. Delivery in 2-8 business days.

Rest of World: $40 AUD shipping, no free option. Delivery in 5-20 business days.

Make a Return here

If you change your mind, we will gladly offer either a refund or gift card accept returns subject to the following conditions:

• The item is in saleable condition, unworn with original packaging
• The request is made within 14 days of delivery 
• That you provide proof of purchase 
• Earrings and Made to Order pieces cannot be returned
• Charm Bar pieces are made to order & therefore are not eligible for a refund or return
• Custom rings cannot be returned
• Items sold as samples, at a discount, or marked as final sale are not eligible for returns. This includes all styles in our sale collection. Additionally, any items purchased using a discount code, during a sitewide sale, or as part of our annual sales are cannot be returned.
• We do not offer refunds for purchases made using Afterpay or Klarna. These purchases are eligible for a gift card only. 
• Items purchased through a third-party retailer will not be covered under YCL’s warranty. Please reach out to the company the items was purchased from directly. 
• Free gift, promotional and sample sale pieces are not covered under our six month warranty policy. No refunds, returns for credit notes or exchanges on these styles.
• Please note, we are unable to accept faulty returns at our Pacific Fair Boutique. If you need to return a faulty item, kindly email our team instead

If you are outside of Australia, please email info@ycljewels.com for a Return Authorisation number.

If you change your mind, we'll gladly accept returns subject to the following conditions:

• The item is in saleable condition, unworn with original packaging
• The request is made within 14 days of delivery 
• That you provide proof of purchase 
• Earrings and made to order rings cannot be returned
• Charm Bar pieces are made to order & therefore are not eligible for a refund or return
• Items sold as a sample or final sale cannot be returned. Any items purchased with a discount code, or in any of our annual sales cannot be returned. This includes any styles in our sale collection.

All Australian orders are shipped via Australia Post. We offer both standard and express shipping:

• Standard: $18 (arrives in 2–10 business days)
• Express: $25 (arrives in 1–5 business days)

You'll receive an email confirmation with your tracking number once your order is dispatched. Delivery times may vary based on your location and chosen service.

We offer Fast Economy shipping on all international orders. Rates are calculated at checkout and vary by region:

Fast Economy: 2-21 days arrival

• New Zealand: $40
• USA /Canada: $60
• Asia Pacific: $60
• UK: $60
• UAE, Europe / Rest of World: $90.00

For customers outside of Australia, your order may be subject to international duties and taxes when the parcel arrives at the destination country. These taxes and duties are required to be paid by the customer upon delivery. Please note that the shipping carrier may not release the parcel without prior payment for these fees.

SRLA or YCL cannot be held responsible for any actions, costs, or delays caused due to these customs processes over which we have no control. Nor can we be held responsible for delays caused by the delivery service provider. We recommend contacting your local customs office for more information about possible duties and taxes.

We accept returns within 7 days of receiving your order, for either a refund or gift card.

Return Conditions:

• Items must be returned in original packaging, unmarked and undamaged
• Return shipping costs are the customer’s responsibility
• Refunds will be less the original shipping cost

Return to Sender:
If your order is returned to sender, re-shipping costs are to be paid by the customer. If you choose not to reship, a $60 AUD restocking fee will apply.